We source our products from reputable Australian suppliers and trusted practitioner brands, with a focus on quality, evidence-informed formulations and products we feel confident recommending in store. We aim to stock a broad range of supplements, herbs and wellness products to suit different health goals, budgets and preferences.

Many of the vitamins, supplements and herbal products sold in Australia are regulated by the Therapeutic Goods Administration (TGA). Most complementary medicines are listed on the Australian Register of Therapeutic Goods (ARTG) and carry an AUST L number, while some products are registered and carry an AUST R number. If you are unsure what this means for a particular product, our team is happy to help explain it.

Yes, we stock a range of products that are free from common allergens such as gluten, dairy, soy, eggs and nuts. Availability varies between brands and products, so if you have allergies, intolerances or dietary restrictions, please speak with our team and we can help you find the most suitable option.

Many of our products are suitable for vegans or vegetarians, but not all. Ingredients can vary between brands, so we always recommend checking the label or asking our team if you are unsure. We are happy to help you find products that fit your dietary preferences.

That depends on your health goals, current symptoms, medications, diet and medical history. Our team can help guide you through the options in store, explain the difference between products and help you choose something appropriate for your needs. If your situation is more complex, we may recommend speaking with one of our in-store practitioners or your healthcare provider for more personalised advice.

Often, yes. If there is a product you are looking for that we do not currently carry, please ask our team. If it is available through one of our suppliers, we may be able to special order it for you. In some cases, we may also be able to suggest a suitable alternative that is already in stock.

Yes, we stock a range of practitioner and practitioner-exclusive brands. Some of these products may be more suitable when recommended by a qualified healthcare practitioner, particularly if you have a complex health history, are taking medication, or are pregnant or breastfeeding. If you are unsure whether a practitioner product is right for you, our team can help guide you.

If you experience an unexpected reaction or side effect, stop taking the product and contact us, your doctor, pharmacist or another qualified healthcare professional for advice. If the reaction is severe or urgent, seek immediate medical attention. If you believe there may be an issue with the product itself, such as packaging damage or a fault, please let us know so we can investigate further.

We want you to feel confident shopping with us. If there is an issue with your purchase, please contact us or speak with our team in store as soon as possible. Returns and refunds are handled in line with Australian Consumer Law and may depend on the condition of the product, whether it has been opened or used, and the reason for the return. For hygiene and safety reasons, we may not be able to accept returns on some opened ingestible products unless the product is faulty or there is another issue covered under consumer law.